How can I make a return?Updated 10 months ago

To get a return label, visit the Cuadra Returns Portal at https://cuadra.loopreturns.com/. Here's what you'll need to do:

To initiate a return, follow these steps:

1. Have your order number and the email used for the purchase ready.

2. Provide the required information and select the item(s) you wish to return.

3. Choose your preferred refund option: a refund to the original payment card or store credit.

4. Once you've completed the return request, you'll receive an email containing a USPS label.

5. Please print the label and securely pack the item in its original packaging.

6. Take the packaged item and the printed label to the nearest USPS office.

7. Hand over the package to USPS for shipment.
   By following these steps, you can easily make a return. If you have any further questions or need assistance, please don't hesitate to contact our customer support.