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Returns and Exchanges

Back To Shop

Cuadra Brands

Currently, we do not have that service. If you wish to make any changes to your online purchase, you can do so through this link: Cuadra Shop Returns

Is it possible to make an exchange in a physical store?

RETURNS & EXCHANGES

Do you sell wholesale?

Where are your stores located?

Payment methods:

What’s my order status?

Can I edit my order?

Discounts

Loyalty points

Costumer Service

How can I take care of my leather boots?

Can you tell me more about the quality of Cuadra products compared to other brands?

Where are the CUADRA products manufactured?

Is the item I want out of stock? Will you be making more?

Why is the color of my boots different from the photos?

Product

How are the boots adjusted?

Are the products true to size?

Why don't you have bigger sizes?

Sizing & Fit

CUADRA offer free shipping?

Where Cuadra ships to?

Which carriers Cuadra uses to ship orders?

Why can’t my order be shipped to my address in California?

How long does it take for my order to arrive?

Is express shipping available?

How long does it take for my order to ship?

SHIPPING

PRICING & PROMOTIONS

AFTERPAY

How do I return?

CUADRA offer free returns and exchanges?

How can I make an exchange?

How long does it take to process a refund?

How long does a size exchange take?

WORLD OF CUADRA

Is it possible to make an exchange in a physical store?Updated 11 days ago