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Returns and Exchanges

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Cuadra Brands

Hello,To help us process your address change request as quickly as possible, please send us the following information:<ul data-spread="false"><li style="font-style: italic;">Order Number</li><li style="font-style: italic;">Full Name</li><li style="font-style: italic;">Correct Shipping Address</li></ul>Please note: If your order was placed during weekends or outside of our business hours, we may not be able to update the shipping address in time. However, we will keep your information on file and do our best to assist you.

Hello,. To help us process your address change request as quickly as possible, please send us the following information:. Please note: If your order was placed during weekends or outside of our business hours, we may not be able to update the shippin

Need to Update Your Shipping Address?

SHIPPING

Do you sell wholesale?

Where are your stores located?

Payment methods:

What’s my order status?

Can I edit my order?

Discounts

Loyalty points

Costumer Service

How can I take care of my leather boots?

Can you tell me more about the quality of Cuadra products compared to other brands?

Where are the CUADRA products manufactured?

Is the item I want out of stock? Will you be making more?

Why is the color of my boots different from the photos?

Product

How are the boots adjusted?

Are the products true to size?

Why don't you have bigger sizes?

Sizing & Fit

CUADRA offer free shipping?

Where Cuadra ships to?

Which carriers Cuadra uses to ship orders?

Why can’t my order be shipped to my address in California?

How long does it take for my order to arrive?

Is express shipping available?

How long does it take for my order to ship?

PRICING & PROMOTIONS

AFTERPAY

How do I return?

CUADRA offer free returns and exchanges?

How can I make an exchange?

How long does it take to process a refund?

How long does a size exchange take?

Is it possible to make an exchange in a physical store?

RETURNS & EXCHANGES

WORLD OF CUADRA

Need to Update Your Shipping Address?Updated 18 days ago