Need quick assistance? Chat with our friendly team members to get answers to your questions, help with your orders, and more. We're here to help make your [Brand Name] experience as smooth and enjoyable as possible. Chat with us now!

Reach out to us with any questions, comments, or concerns you may have using our convenient contact form. Our team is dedicated to providing you with the best possible customer service and will get back to you as soon as possible. We look forward to hearing from you!

Returns and Exchanges

Back To Shop

Cuadra Brands

We primarily use FedEx and UPS for shipping services. For returns, we work with USPS to ensure a smooth and reliable process.

We primarily use FedEx and UPS for shipping services. For returns, we work with USPS to ensure a smooth and reliable process.

Which carriers Cuadra uses to ship orders?

SHIPPING

Do you sell wholesale?

Where are your stores located?

Payment methods:

What’s my order status?

Can I edit my order?

Discounts

Loyalty points

Costumer Service

How can I take care of my leather boots?

Can you tell me more about the quality of Cuadra products compared to other brands?

Where are the CUADRA products manufactured?

Is the item I want out of stock? Will you be making more?

Why is the color of my boots different from the photos?

Product

How are the boots adjusted?

Are the products true to size?

Why don't you have bigger sizes?

Sizing & Fit

CUADRA offer free shipping?

Where Cuadra ships to?

Why can’t my order be shipped to my address in California?

How long does it take for my order to arrive?

Is express shipping available?

How long does it take for my order to ship?

PRICING & PROMOTIONS

AFTERPAY

How do I return?

CUADRA offer free returns and exchanges?

How can I make an exchange?

How long does it take to process a refund?

How long does a size exchange take?

Is it possible to make an exchange in a physical store?

RETURNS & EXCHANGES

WORLD OF CUADRA

Which carriers Cuadra uses to ship orders?Updated 7 days ago