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Cuadra Brands logo

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Costumer Service

This section provides helpful information and answers to common questions related to ordering, shipping, returns, and exchanges. Our goal is to ensure that our customers have the best possible experience when shopping with Cuadra.

Do you sell wholesale?

If you are interested in becoming a distributor, please send us an email ([email protected]) with the following information:. We will take care of forwarding this information to the responsible team.

Where are your stores located?

We have five stores currently in the US:. -THE FORUM SHOPS. 3500 S Las Vegas Blvd, Suite #L06 B Las Vegas, NV 89109, EE. UU. 2942 South Space Las Vegas Blvd, #3327 Grand Canal Shoppes Las Vegas, NV 89109. -LA PLAZA MALL MCALLEN. 2200 S 10th Street H1

Payment methods:

We offer multiple payment methods for your convenience:Credit and debit cards: We accept American Express, Visa, Mastercard, and Discover.Digital wallets: You can use Shop Pay, Apple Pay, and Google Pay.PayPal: Another secure option for your transact

What’s my order status?

We will quickly email you your tracking number within 12 to 30 hours after you confirm your order. With this tracking number, you can easily monitor all movements of your package. Should you not receive the email within 48 hours, kindly reach out to

How long does it take for my order to arrive?

We're thrilled you received your order!. Our standard shipping time typically ranges from 5 to 7 business days, depending on your location. We're committed to expediting your order whenever possible. Should you have any concerns regarding the status

Can I edit my order?

Once an order has been placed and paid for, it is impossible to make any edits. We highly recommend double-checking that you select the correct size and model before purchasing.

Discounts

If you received a discount, remember:. If you encounter any difficulties applying your discount, please get in touch with us.

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